? Podcast with our host Heidi Lofthus and Luke Todd, CEO&Founder at MadeYou Ltd
In this episode of the iGaming NEXT Podcast, host Heidi Lofthus is ed by guest speaker Luke Todd to discuss the topic “Calibrating People Performance to Maximize Output.” They explore the concept of calibration, its role in the ranking process, and its pros and cons. They also delve into the final steps of the evaluation process, effective planning and structuring, and reporting calibration results to HR. Additionally, Heidi and Luke discuss strategies for retaining top performers and share a success story that highlights the impact of calibration on organizational success. Don’t miss this insightful conversation that will help you optimize your team’s performance!
? About Luke Todd:
Luke has a strong background working in Customer Experience for companies such as eBay and Aviava insurance. With various industry experience spanning more than 25 years ago, Luke became the CEO and Co-Founder of MadeYou 9 years ago, where he now focuses on strategic in relation to training, 360 , talent development, succession planning, performance review process and business coaching.
